Helpless!

What the F***! I am sorry that I have to use the first bad word in my blog but I am utterly pissed off at this very minute. I was trying to place some orders for sausages for this Sat's bbq. The website was in English because it was meant for expats. But when I clicked "send order", a dialouge box came up telling me some rubbish in Russian. What the heck! If I can understand that, then I WILL NOT BE SERVING ON THE ENGLISH SITE. HOW STUPID IS THAT? NOBODY COULD HELP AND I COULDN'T FIND MY KEYBOARD ON MY RUSSIAN TRANSLATION SOFTWARE. PLUS MY DIGITAL DICTIONARY HAD TO FAIL AT A TIME LIKE THIS!!!!!!!! BESTEST, WHEN I CALLED, NOBODY ON THE OTHER LINE COULD SPEAK A WORD OF ENGLISH!!!!!!!